How to Reboot IQ

Reboot IQ server

1. Log on as root or a root-level user on the All Functions host. This host also serves as the Database host.
2. Enter:
service wdinit stop
This stops the application software.
3. Enter:
service dbora stop
This stops the database software.
4. Enter:
reboot
This reboots the host.
5. Log on as root or a root-level user on the All Functions host.
6. Enter:
sh /opt/Avaya/CCR/bin/pecon.sh -v -w all status

7. Confirm that all processing elements and containers have started. You may have to wait a few minutes for all processing elements and containers to start

In case of single host directly reboot the server :
shutdown –r now

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Or ?

In case of Dual hosts :
1. Login to Application host and stop the services
service wdinit stop
2. Login to DB host, shutdown the server
shutdown –r now
3. Once the DB server is back up, shutdown the application host
shutdown –r now

In case of Multiple hosts :
1. Stop the services(service wdinit stop)on all the hosts in following order :
a. RTD
b. Data Collection
c. Data Processing
d. Reporting UI
e. Admin host
f. DB host
2. Shutdown the DB server
shutdown –r now
3. Once the DB server is up, shutdown(shutdown –r now) the servers in following order :
a. RTD
b. Data Collection
c. Data Processing
d. Reporting UI
e. Admin host

Once you start the services, you can check the status using following script :
sh /opt/Avaya/CCR/bin/pecon.sh -v -w all status

Status should show “STARTED” for all the containers.

You may have to wait a few minutes for all processing elements and containers to start.

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