display internal-data ext-map xxxx display internal-data uid xxxx (xxxx = extension / agent number)
Archives for November, 2016
Checking the wallboard using rt socket as to provide the feed. From the CMS command line type; /export/home/pserv/rt_socket/testrpt It will ask you confirm the socket number usually the default 1 so click enter. You will now see the feed to the wallboard configuration is in the rta.conf file in the same directory.
You need to download the latest tzupdater files to the server prior to carrying out the work; tzdata2016g.tar.gz.sha512 / tzdata2016g.tar.gz / tzupdater-2_1_0.zip Stop the cscm service first (Avaya Contact Recorder) from the Services Extract the TZUpdater and copy the tzupdater.jar file into the Java directory in my case which in my case was located at […]