Category archives for IQ

IQ Cannot Login


Cannot Login stop and start IQ services, you can follow below: 1.       Service wdinit stop 2.       Service wdinit start 3.     ( To check the progress of services. Make sure all the services are in STARTED state.) sh /opt/Avaya/CCR/bin/pecon.sh -v -w all status ** Takes about 15mins downtime ** Also check Catalina.out file if it gets […]

How to Reboot IQ


Reboot IQ server 1. Log on as root or a root-level user on the All Functions host. This host also serves as the Database host. 2. Enter: service wdinit stop This stops the application software. 3. Enter: service dbora stop This stops the database software. 4. Enter: reboot This reboots the host. 5. Log on […]