Tag archives for avaya

IPSI Board


Been a while since I logged in to and IPSI board so just to remind myself. From the shell command of you server cm-server> ipsisession -c 3a (the ipsi board you want to connect to) ssh service enabled. Use this password for the ssh session: abc123abc (you will be allocated a password) cm-server> ssh -l […]

Handsets Going In Discovery Mode


To stop handsets going into discover mode in the 46xxsettings.txt change; SET UNNAMEDSTAT 0 And reboot your handsets ################################################## ########## ## ## ## H.323 SETTINGS ## ## Settings specific to telephones with H.323 software ## ## ## ################################################## ########## ## Unnamed Registration Status ## Specifies whether unnamed registration is initiated if ## a user fails […]

Restoring Port Networks, Network Regions, Media Gateways


Commands for re-registering Port Networks, Network Regions, Media Gateways; get forced-takeover ipserver-interface ( all / port-network ) enable ip-network-region (network region) enable mg-return ( all / network region )

ASA 5.2 Windows 7 Crashing


Had a customer wanting to run reports on an older voice-mail system so had to install ASA 5.2 (Avaya Site Administrator) but found it repeatedly crashed in Win 7, fortunately came across this useful snippet of information on a support forum. Delete the uxtheme.dll from C:\Program Files\Avaya\Site Administration\bin and it then runs properly.

Cabling G650 Media Gateways


To cable two G650 media gateways together; 1. If not already removed, remove the fan assemblies from media gateways A and B. 2. Remove the right TDM/LAN bus terminator from media gateway A, and install he bus terminator at the left end of the TDM/LAN bus on media gateway B. Make sure to install the […]

Reset the System Platform (cdom) Password


This is a great bit of work from a good friend and colleague of mine on how to reset the System Platform (cdom admin password) there is an issue with it in releases prior to 6.0.3.3.3 but the fix didn’t work on this occasion so we reset the password manually. [root@company-dom0-2 ~]# grep ^rootdn /etc/openldap/slapd.conf […]

Reboot / Shutdown Linux Commands


To reboot linux   shutdown -y -g0 -i6 To shutdown linux   shutdown -y -g0 -i0 ___________________ shutdown now -r shutdown now reboot -t  now or reboot      

CMS Power Down & Reboot


On the CLI at ROOT Shutdown CMS /usr/bin/shutdown -y -g0 -i0 Reboot CMS /usr/bin/shutdown -y -g0 -i6 Power Up CMS Push the button and wait. Once the CMS is up from the CLI tail /cms/pbx/acd1/spi.err You will see a number of messages PUMP-UP but you are waiting for the DATAX with the number of calls […]

Session Manager Troubleshooting


*** Remember on SM  & SMGR prior to 6.3 it could be the certificates expired *** System Manager (SMGR) it would not replicate with Session Manager (SM) and was showing an error dispite tring to repair. You can review the DRS logs at cd /var/log/Avaya/mgmt/drs Try initDRS this usually resolves the issue most of the […]

TCP / UDP Ports


Description TCP Min TCP max UDP min UDP Max IP Phone RAS registration 1719 1719 IP Phone Call Control 1720 1720 IP Phone RTP 2048 65535 Media gateway Control Protocol H.248(Unencrypted) 2945 2945 Media gateway Control Protocol H.248(Encrypted) 1039 1039 Phone TFTP 69 69 Phone HTTP 80 80 Phone HTTPS 443 443 ESS/LSP registration 1719 […]

SIP CM Trunk Tracing


From the command line type “list trace tac 1111/s” (1111 being the tac code), this provides a sip trunk trace. To enable an mst on the trunk type “clear mst” followed by “change mst default” and enable the following settings. Log Mst? y Trace Analyzer? y SIP Trunks? y SIP Filter Data – Signaling Group: […]

IP Dect Audio Issues


If you are experiencing audio issues on your IP Dect system, ensure your Master Base Station codec (default 60ms) is set the same as the Communication Manager codec for your IP network region i.e. G711A 20ms. It can be found on the Master Base Station in DECT, system, go down to the bottom of the […]

SSH / SFTP fingerprint error


If you see this message when connecting via a secure method then follow the instructions below. @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ @ WARNING: REMOTE HOST IDENTIFICATION HAS CHANGED! @ @@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@ IT IS POSSIBLE THAT SOMEONE IS DOING SOMETHING NASTY! Someone could be eavesdropping on you right now (man-in-the-middle attack)! It is also possible that the DSA host key has […]

Media Gateway Password Reset


Using a console cable in to the front of the gateway via terminal emulator; login as root using password ggdaseuaimhrke Now to change the password type username root password ******* access-type admin (****** being your new password) Exit and try login in with your new password. Update Supplied by John Waber First, this “super secret” […]

AES Shutdown / Restart


Shutting down the server via the web page can be found in Operations Adminstration & Maintenance. To shut-down and restart via the command prompt shutdown -r now

Listing CMS Users


Telnet to CMS and login as root.root#. /opt/informix/bin/setenv >dbaccess cms@cms_ol – <<! >select l_name, f_name, room, telephone from users >!

LogC Commands


dadmin@S8300> dhelp logc logv [OPTIONS]… [LOGS…] [-t TIME] [[-a]FILTERS]… logc [OPTIONS]… [LOGS…] [-t TIME] [[-a]FILTERS]… logw [OPTIONS]… [LOG] [[-a]FILTERS]… Merges and displays the various log files in the system. Logv edits (vi) the results, while logc sends (cats) them to the standard output. Logw watches the single specified logfile for changes applying the specified filters. […]

System Manager Resetting The Password


Log in via putty to system manager using admin/admin (default) [admin@SMGR-01 account]# su – root enter the root password (default root/root01) [root@SMGR-01 ~]# groupadd -g 600 securityadmin [root@SMGR-01 ~]# groups admin admin : admin [root@SMGR-01 ~]# usermod -aG securityadmin admin [root@SMGR-01 ~]# groups admin admin : admin securityadmin [root@SMGR-01 ~]# In your web browser enter the […]

Call Forwarding


To forward all calls on station 1234 with Console Permissions, to station 5678: dial the FAC for CF All: wait for dialtone dial the station number that you wish to forward – 1234 wait for dialtone dial the number that you want calls to forward to – 5678 wait for confirmation tone (stutter dialtone) make […]

CMS Supervisor Error 429


Resolving CMS Supervisor Error 429 issue. Error 429 typically occurs when code tries to instantiate an object. This error can be caused in many ways. The following list includes some of the most common scenarios that could cause this error: License information for a particular component is not present. A component is missing or is […]

Softconsole Configuration Manager Password Reset


If you have forgotten the password on the Avaya Softconsole Configuration Manager; Click on the Start Button, then Run. In the Run dialog box type “regedit” and hit Enter. Open Registry Editor and browse to HKLM\Software\Avaya\eConsole\Operations\admin and clear the value of Password key. Configuration Manager will open with a blank password. Enter a new password […]

IPSI access via SSH


From the CM bash prompt: Disable any session to IPSI: ipsisession -d -c 01A Enable session to IPSI: ipsisession -c 01A Copy password that was created Access to your IPSI: ssh init@ipsi-a01a. respone to the “yes/no” question by typing “yes”. enter the password that was given to you You may have to hit enter to […]

Setting up an MST debug button


This example is to set up and MST button on a couple of stations for a PRI trunk. Status MST Clear MST Change MST default Stop Trigger – Y ISDN PRI – Y Debug Button – Y Analyser – Y page 2 Port Type – d channel Port – 1v416 (obviously you put your trunk […]

Hairpinning & Shuffling Summary


Hairpinning Unlike the IP-TDM-IP connectivity option, hairpinning requires that all media processing resources for a given call reside on a single TN2302AP or TN2602AP media processing circuit pack or a single G350 or G700 Media Gateway Voip Media Module. A hairpinned call is originally set up as an IP-TDM-IP call, but once the set-up process […]