CMS Secondary Root Login

In instances both you and the customer require root access you can build them a secondary root password this will have to be done from the current root login; First add the user adduser root2 Give the new user a password passwd root2 Change the permissions of your new login vi /etc/passwd Scroll down to…

One X Agent Applicaton Login

Open up the one x agent application    Telephony tab, enable automatic connection to communication manager enter deskphone extension and password optional but enable save password during sign in optional but enable warn for another user logged in at extension enter server address of clan or proc select user type agent optional select call type desk phone…