If you see the error “failed to create com interface bean” then it could be due to the fact the machine has recently had a java update. Try this first if it fails you will need to re-install One X Attendant.
You need to modify the registry key of the One X Attendant
Goto Start – RUN – regedit
Then check under the following path;
“JavaHome”=”C:\\Program Files\\Avaya\\Avaya one-X Attendant\\JRE“