S8300 Problems Loading System Platform


Haven’t done this for a while and with a colleague we were having difficulties loading S8300 with system platform and expanding on a much earlier post S8300D CM6.x upgrade Windows 7 failure which has the avaya mentor video here are the steps along with what had to be done in this case to get it working finally.

While running ping 192.11.13.6 -t and you are getting request timed out or no reply along with seeing general failure where it wont boot off DVD.

Open command prompt and run the commands in quotes.

“netsh”

“interface ipv4”

“show interface”

(need to determine the Idx number of th interface you are using generally be lableled Ethernet)

“show interface xx”

(xx being the Idx number identified above)

Look for dad transmits probably set to  = 3

“set interface xx dadtransmits=0”

“show interface xx”

dad transmits now should = 0 now reboot the gateway and try again.

If this still fails try the following:

Leave the Media Gateway powered on, pull out the S8300D server and reseat it, when you get ping responses to 192.11.13.6 quickly telnet to 192.11.13.6 and install the System Platform.