System Platform Password Attempts Reset

System Platform may not need it’s password reset or you have reset it but still access then try this;

  • Run the following command pam_tally –user admin –reset
  • Run the command “ssh cdom.vsp”
  • Run the command : pam_tally –user admin –reset
  • Type “exit” which returns to Dom0
  • Run the following commands :
    service ldap restart
    service libvirtd restart
  • Close all the windows and login back with the admin/passwd (your previous admin passwd)
    The above steps are non service impact .

System Platform LDAP Errors

If you are seeing LDAP errors in the logs restarting LDAP may resolve the issue, there is a known memory leak.

You need to login to DOM 0 and the su – root / enter root password

  • service libvirtd restart

This will free up the memory used by the leaky libvirtd process, you will then need to restart ldap with

  • ¬†service ldap restart

service ldap status will show you the status of the service.


Now check it again, if it does not resolve the issue you may need to reboot, then ensure you have patch  or latest on the system.