Intuity Audix LX MT VOLT

· audix, Avaya
Authors

Added because it is was a nightmare to find any documentation regarding the alarm or the solution on the Avaya support site.

DETAILS
Intuity LX version 2.0
PROBLEM CLARIFICATION
MT VOLT 7 2 MAJ alarm on the sever but voice mail in service and taking calls. Power Supply was replaced but the alarm is still there which proves that the problem related to the motherboard or it’s voltage sensor.
Maintenance logs:
Problem Resource Msg Reporting Resource
Type Inst Location Typ Type Inst Source
7 ERR VOLT logsend.c 92
App: MT EventID:VOLT004 Date/Time Rec:10/18/11 00:02:01 Cnt: 1
Add to Voltage leaky bucket
7 ERR VOLT logsend.c 92
App: MT EventID:VOLT004 Date/Time Rec:10/18/11 00:05:01 Cnt: 1
Add to Voltage leaky bucket
CAUSE
Problem related to the motherboard and voltage sensor.
SOLUTION
The whole chassis must be replaced. The Comcode of chassis is :700395874
Audix will be down during this procedure.

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