IP DECT – CM Trunk Down

Despite having worked previously one day IP DECT h.323 trunk shows down on DECT although up on CM. We tried changing sockets, making a new DECT master etc but all failed.

  • You can intially try to busy-out/release trunk and signaling group then reset the DECT Master.
  • If this fails build a new signalling and trunk group indentical to the orignal all be it with different socket numbers. Add it to  the DECT Master and reset.
  • If the new trunk shows in service and the old one is down then the signalling group has come disfunctional in some way delete the old one use the new one.

SOLN319474 has been added to Avaya knowledgebase

 

Author: Darren Adams

The Avaya Engineer

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