System Platform may not need it’s password reset or you have reset it but still access then try this;
Using a console cable in to the front of the gateway via terminal emulator;
Update Supplied by John Waber
First, this “super secret” password ONLY works if you physically connect to the Services Port on the Media Gateway; for obvious security reasons it does not work across a LAN connection.
Second, starting with firmware version 36.5.0, Avaya removed this “backdoor” login capability as it is considered a security risk.
If you cannot remember the login password, you have three possible solutions:
1. Use the Alternate Software Boot bank (ASB) button to boot from a previous firmware load. Hopefully, the other firmware load has a known password, or is a version earlier than 36.5.0
2. Contact Avaya and create a service request so an Avaya associate can reset the lost password using an Avaya ASG protected services login.
3. Use the “nvram init” jumper on the motherboard to wipe out the entire configuration. Note that this voids any Avaya warranties on the device. Remove power to the device. Open the MG case. Locate the jumper labeled J3801. Move the bridge to pins 2-3. Connect the power cable and wait 5 minutes. Remove power. Move the bridge back to original position. Connect power and hope the MG is returned to a factory default configuration.
Log in via putty to system manager using admin/admin (default)
[admin@SMGR-01 account]# su – root
enter the root password (default root/root01)
[root@SMGR-01 ~]# groupadd -g 600 securityadmin
[root@SMGR-01 ~]# groups admin
admin : admin
[root@SMGR-01 ~]# usermod -aG securityadmin admin
[root@SMGR-01 ~]# groups admin
admin : admin securityadmin
[root@SMGR-01 ~]#
In your web browser enter the system manager address 10.x.x.x/smgr
Log with your admin password (default admin / admin) you will get a security message ignore it and change the web address to https://10.x.x.x/passwordReset/
Change your password to something simple like admin01 as you will need to change it again.
Now close your browser and open it againg and goto your system manager web address 10.x.x.x/smgr
** SMGR 6.3 : It appears in System Manager 6.3 you may need to http://10.x.x.x/local-login instead of the procedure above**
Click the reset password link in the bottom right and change the password making note of the password rules.
Login to 1system manager with you new password 10.x.x.x/smgr and you should now be able to access.
Finally go back to the shell and clean up
[root@SMGR-01 ~]# groupdel securityadmin
[root@SMGR-01 ~]# groups admin
admin : admin
All finished you can now exit.
If you have forgotten the password on the Avaya Softconsole Configuration Manager;
Enter a new password in the Administrator Password section of the Options tab and select “Apply” to save the new password
From the CMS Main Menu, highlight the Commands (F3).
CMS displays the Commands menu.
2. Select UNIX (r) system.
The screen clears and a $ prompt is displayed.
3. Enter the following command:
su
4. At the Password: prompt, enter the root password.
The # prompt is displayed.
5. Enter the following command:
passwd <userid>
(Where <userid> is the ID of the user who needs a new password)
Solaris displays a prompt for the new password.
6. Enter a new password for the user.
Solaris displays the # prompt.
7. Enter the following command:
passwd -f <userid>
(Where <userid> is the ID of the user with a new password.)
Solaris displays the # prompt.
The passwd –f command will force the user to change their password the next time they log in to CMS.
Avaya Voice Priority Processor (AVPP) Server, procedure for recovering the password for logging into the AVPP.
1. Connect the terminal to the RS-232 port using a null-modem cable.
2. Powercycle the AVPP server.
3. When the login prompt appears, within 60 seconds, enter the login “maint” and press Enter.
4. When password prompt appears, leave blank and press Enter.
5. The prompt “slink>” appears.
6. At this point you can set the password to be anything you want, but since the default password is admin enter the following “passwordadmin” and press Enter.
7. When the slnk> prompt reappears, type “exit” and press Enter.
8. To verify that the password has been set login with “admin” and the password “admin”
theavayengineer.wordpress.com 