If you have forgotten the password on the Avaya Softconsole Configuration Manager;
- Click on the Start Button, then Run. In the Run dialog box type “regedit” and hit Enter.
- Open Registry Editor and browse to HKLM\Software\Avaya\eConsole\Operations\admin and clear the value of Password key.
- Configuration Manager will open with a blank password.
Enter a new password in the Administrator Password section of the Options tab and select “Apply” to save the new password